Privacy Policy for Ghartak

Effective Date: 20 December 2024

1. Introduction

Welcome to Ghartak! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services.

By using Ghartak, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Personal Information: Name, phone number, email address, delivery address, and payment details.
• Account Details: Username, password, and profile information.
• Communication: Feedback, queries, or other correspondence.

2.2 Information We Collect Automatically

• Location Data: Your real-time location for delivery purposes (if enabled).
• Device Information: Device type, operating system, and app version.
• Usage Data: Interaction with our app, including pages visited and features used.

2.3 Information from Third Parties

We may collect data from third parties, such as payment processors or social media accounts you use to log in.

3. How We Use Your Information

We use the information collected to:

1. Provide and deliver our services.
2. Process payments securely.
3. Offer personalized recommendations and promotions.
4. Communicate updates, offers, and customer support.
5. Analyze usage trends to improve our app.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Delivery agents, payment gateways, and marketing platforms.
• Legal Authorities: To comply with legal obligations or respond to lawful requests.
• Business Partners: For promotions or joint offerings (with your consent).

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Security

We take reasonable measures to secure your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

1. Access, correct, or delete your personal information.
2. Withdraw your consent for data processing.
3. Opt-out of marketing communications.

To exercise these rights, please contact us at info@ghartak.in.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience. You can manage cookie preferences through your browser settings.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted in the app with the effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ghartak
Email: info@ghartak.in

Account Deletion Policy

At Ghartak, we prioritize your privacy and provide you with control over your account. If you wish to delete your account, please follow the steps below:

Steps to Delete Your Account:

1. Login to the App: Use your registered credentials to log in.

2. Navigate to sidebar: Go to the “Menu”.
3. Click on the profile: Go to the “profile”.
4. Select Delete Account: Click on the “Delete Account” option.
5. Confirmation: Follow the prompts to confirm your decision.

Important Notes:

• Account deletion is permanent and cannot be undone.

• All your data, including personal information, app usage, and any associated content, will be permanently removed from our servers.
• If you have an active subscription, please cancel it before deleting your account to avoid further charges.

For further assistance, you can contact our support team at info@ghartak.in.

We are committed to protecting your data and ensuring transparency in all processes.