Terms and Conditions for Hyper-Local Business Application
1. Introduction Welcome to Ghartak Services. These terms and conditions outline the rules and regulations for using our hyper-local business application. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.
2. Definitions
"Platform" refers to the Ghartak Services application and website.
"User" refers to any individual or entity using our platform.
"Business Partner" refers to local vendors, service providers, or stores listed on the platform.
3. User Responsibilities
You must provide accurate and up-to-date information during registration.
You agree to use the platform solely for lawful purposes.
You are responsible for maintaining the confidentiality of your account credentials.
You must not engage in activities that may harm or disrupt the platform or other users.
4. Services
The platform connects users with local businesses for products and services.
The platform does not own or control the businesses listed and acts only as a facilitator.
Availability of services and products depends on the respective businesses.
5. Payment and Refunds
Payments made through the platform are subject to the terms of our payment gateway.
Refunds are processed based on the cancellation and refund policies of the respective business partner.
Any disputes must be resolved directly with the business partner.
6. Content and Intellectual Property
All content on the platform, including text, graphics, logos, and software, is the property of Ghartak Services or its licensors.
You may not reproduce, distribute, or create derivative works from the content without prior written consent.
7. Limitation of Liability
The platform is provided "as is" without warranties of any kind.
Ghartak Services is not liable for any indirect, incidental, or consequential damages arising from the use of the platform.
We are not responsible for the actions or omissions of business partners.
8. Privacy Policy Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
9. Termination
We reserve the right to suspend or terminate your account for violation of these terms or any unlawful activity.
Upon termination, your access to the platform and related services will be revoked.
10. Amendments
We may update these terms from time to time. Users will be notified of significant changes.
Continued use of the platform signifies your acceptance of the revised terms.
Compliance Policies
1. Data Protection and Privacy Compliance
The platform complies with applicable data protection laws, such as GDPR, CCPA, or local privacy laws.
We ensure encryption of sensitive data and limit data access to authorized personnel.
Users have the right to request access, correction, or deletion of their data.
2. Regulatory Compliance
We adhere to all applicable laws and regulations concerning e-commerce, consumer protection, and business operations.
All listed business partners are required to comply with local business and tax regulations.
3. Anti-Fraud Measures
Transactions on the platform are monitored for suspicious activity.
Users or business partners found engaging in fraudulent activities will be banned and reported to authorities.
4. Grievance Redressal
A grievance officer is appointed to handle user complaints.
Users can submit complaints via info@ghartak.in. Issues will be resolved within 7 Days.
5. Accessibility and Inclusivity
We strive to ensure the platform is accessible to all users, including those with disabilities.
Feedback on accessibility improvements is welcomed.
6. Misplaced items can be replaced, while damaged items (e.g., cakes or perishable goods) are non-refundable or non-adjustable.
Contact Information For questions or concerns about these terms and policies, please contact us at: info@ghartak.in | +91 99266 74845 |
